Scheduled Email in ServiceNow

In my our previous piece, we have discussed on how to send an email when an event is fired. In that piece, we have attempted to register an event and have it queued by executing the server-side "eventQueue" method of the GlideSystem API.  On that same piece, the email is sent upon the queued event is …

Send Email on Record Delete in ServiceNow

ServiceNow email notification could basically be sent when a record is inserted or updated. How about when a record is deleted? How could we fire an email emanating from a record that is already deleted? Yes, in ServiceNow this is possible using an Event and Business Rule which we will discuss in this piece. Event Registry. …